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At Sport Asylum we aim to dispatch all orders received before 1.30pm Monday to Friday - the same day, for a next working day delivery.
Weekend orders are dispatched on the following Monday (excluding Bank Holidays).
Regrettably there are areas of the UK and Ireland that our couriers apply a surcharge to. Please use the information below to check out the zone which applies to you.
Scottish Islands (Two day service) @ £35.00 plus VAT
Scottish Highlands (Two day service) @ £25.00 plus VAT
Northern Ireland (Two day service) @ £27.00 plus VAT
Eire (Two day service) @ £30.00 plus VAT
Isle of Mann & Channel Islands (Two day service) @ £35.00 plus VAT
It's important that you choose and select the correct shipping zone for your delivery destination.
We will be unable to deliver your parcel if the incorrect zone and service is selected.
Please call us on 0151 3550780 or e-mail us at firstname.lastname@example.org if you need advice.
Our next day courier service is our preffered choice of despatch. This service offers complete peace of mind in terms of consignment tracking and insurance. Orders are collected directly from our warehousing facility and are promised for a next working day delivery where applicable. Standard next day deliveries can arrive Monday to Friday anytime between 8.30am and 5.30pm. Timed and weekend deliveries are available at checkout stage but are subject to additional charges. All our deliveries require a signature. If you are not in at the time of delivery our couriers will leave a card and will try to deliver on the next two consecutive working days. If they are unable to deliver after that point, the goods are sent back to us. It will then be your responsibility to have the goods collected from our warehouse.
Special instructions can be added at the checkout stage for our couriers. ie if no answer leave next door
Exceptions: Please note instructions for your parcel to be left unsigned for, ie in a porch or wheelie bin, are accepted but responsibility lies with you if your parcel cannot be found or is damaged.
Our couriers do not state a guaranteed next day delivery however most items sent do arrive next day. For this reason we are unable to accept resposibility for any costs or damages in relation to late deliveries.
Royal Mail delivery is the most economical method of despatching orders. Whilst this service is very good we have little traceability after the goods have left our warehousing facility.
As a signature is not required for this service we are unable to accept any resposibility for your parcels date of receipt or condition.
Important: If you select this untracked service you must accept a minimum of 10 days before contacting us regarding non-delivery. We strongly suggest you opt for our Next Day Courier service if you require a guaranteed timely service.
Weekends and public holidays
Although orders are accepted via our website on weekends and public holidays, we are not able to dispatch orders at these times. Orders received at these times are dispatched on the next available working day.
If you have any special requirements in relation to delivery of your items, please contact us before placing your order and we will do our best to help you out.
You can call us on 0151 3550780 or e-mail us on email@example.com